Case Studies

Murray Resources works with many of the leading companies in Houston, from Fortune 500 companies to dynamic small and medium-sized businesses.

Some of the industries we work with include banking, communications, energy services, environmental, financial services, food services, government, healthcare, insurance, legal, manufacturing , non-profit, oil and gas, retail, and utilities.

Click here to hear from some of the companies and job seekers who have shared their stories with us. You can also watch several of their videos.

Below are just a few case studies that are reflective of the type of work we do.

Publicly Traded Oil and Natural Gas Shipping Company

Client Background
Founded in 1968, this well-known oil and natural gas shipping company has become one of the largest publicly-traded energy partnerships in the United States, with a large network of shipping pipelines, processing plants, and other assets.  This corporation has seen significant grown in recent years, with a corresponding increase in the need to identify, recruit, and retain top talent.

Challenge
Until 1995, this corporation had maintained a long-standing partnership with another recruiting firm.  However, when that firm was unable to provide a candidate who met the specific requirements for a top-level executive assistant position, the corporation placed a call to Murray Resources. The candidate would need to fit the specific background, skills, and culture requirements of the company and would need to be hired as soon as possible.

Approach
Murray Resources believes that placing a candidate is more than just having the right employment history or references.  Murray Resources’ candidate assessment process ensures that candidates not only have the needed experience, but also the appropriate personality fit for the organization.  In this case, Murray Resources learned about the specific recruiting needs of the corporation, as well as the client’s company culture, in order to present the candidates most likely to be successful in meeting the client’s needs.  Murray Resources’ recruiting specialists then consulted their extensive database of qualified applicants, and promptly filled the open position.

Result
Through a tailored approach to recruiting solutions, Murray Resources was able to place a candidate at the client company who thrived in the position.  The following year, Murray Resources was filling 50 – 60% of the open positions at the client company, and two years later, all calls for any open positions were made to Murray Resources.  By gaining a clear understanding of the specific employment needs of both parties, as well as the unique culture of the client company, Murray Resources was able to meet the goals of both client and candidate.
 

Publicly Traded Offshore Drilling Contractor for Oil and Gas Industry

Client Background
Murray Resources began working with an international oil-drilling contractor in 1984.  The contractor was acquired by a larger firm in 1988 and today the parent company is one of the largest offshore drilling contractors in the world.

Challenge
Following the contractor’s acquisition, Murray Resources was required to undergo an extensive vetting process to ensure that Murray would be able to meet the vast hiring requirements of the new corporation.

The corporation had a diverse range of staffing needs, including key positions in areas such as logistics, training, and marketing.  In addition, Murray Resources needed to be able to tailor its staffing solutions to the specific needs of the new corporation, while maintaining the relationships built with the previous contractor.

Approach
As an “employee-centered” company, this client recognized the need for innovative employees who could successfully integrate into the company’s culture.  The company is well-recognized for its transparency and integrity with both investors and customers – Murray Resources focused its efforts on placing candidates who would further that goal and would fit the culture and vision for the combined company.

Result
Murray Resources effectively and quickly approached the challenge, filling positions with quality employees who were able to quickly make an impact in their new roles.  In fact, the corporation soon began hiring the first candidate whom they interviewed from Murray Resources.  Today this relationship continues, stronger than ever.  Murray Resources’ original HR contact at the company still works with Murray Resources is now a Senior Vice President at the client company.
 

Houston-based Petroleum Provider

Located in the heart of Houston, just minutes from one of the world’s largest concentrations of petrochemical plants and the Port of Houston, we provide fuels, lubricants, and a variety of related services and proudly service a variety of markets, including petrochemical and refining, manufacturing, transportation, oil and gas, construction, marine, aviation and automotive.

Client Background
This client is a leader in several fields related to petroleum, including fuels and lubricants, environmental services, and marine services.  Murray Resources began working with the client in 2006, and the connection originally came through a positive referral from a Murray Resources client.  43% of Murray’s business is generated through client referrals.

Challenge
The company was experiencing high turnover in several key departments, with hiring managers using different agencies to source candidates. The result was disorganization and inconsistency in the hiring process. The company was looking to work with one strategic HR partner and wanted to build a lasting relationship with a firm that could successfully and efficiently meet their staffing needs.

Approach
Murray Resources’ staff met with the President of the company and each of the company’s hiring managers to understand their strategic goals and specific hiring needs. Murray Resources then conducted employee skills assessments in key areas designated by the client, to determine which skills were most desirable for top performers in those positions.

Result
Murray Resources was designated as the company’s Strategic HR Partner and was asked to fill 25 positions over the first three years of the partnership, including engineers, HSE managers, administrative assistants, and customer service representatives.
 

Publicly Traded Global Market Leader in Natural Gas Compression

Murray Resources began working with this leading provider of natural gas compression services in 2002 and continued that relationship when the client merged with a provider of oil and gas production, processing water treatment, and aftermarket parts and services.

Challenge
When Murray Resources was first introduced to the client company, the client was a facing a situation where employees felt overworked and burned out, resulting in low job satisfaction and high turnover. The issues were particularly prevalent in the Accounts Payable department, where they were using a temporary agency to locate contract employees.

Approach
Murray Resources’ staffing experts met with various managers within each department and worked with them to identify key requirements for each employment area. Once the research and the hiring requirements were set, Murray Resources began to fill positions in the Accounts Payable department first, to ease the burden of current employees and to gain consistency in the hiring process.

Result
Within one year, Murray Resources had filled over 30 positions in areas as diverse as Accounting, Engineering, Transportation, Logistics, Facilities, Accounts Payable, and Administration.
 

Houston-based Non-Profit Organization

Client Background
This client is a non-profit and an innovator in fostering economic and social development, serving over 200,000 people each year.  Some of these services include providing youth and senior programs at community centers, assisting with citizenship and immigration issues, and administering programs related to pregnancy and childcare.  The corporation also provides education opportunities through head start programs and charter schools.

Challenge
Murray Resources bid for the client’s business every year for four years, but never received an opportunity to provide the quality and service that has made it a staffing industry leader.  Finally, Murray Resources got the call that the client had been working with less-than-qualified candidates for too long, and that they wanted to focus on working with a quality firm that provided exceptional candidates.  The client explained that Murray Resources’ results would be evaluated three times a year, and that Murray would have to re-bid on the staffing contract every three years.  Also, per client policy, every job order would be provided to both Murray Resources and one other recruiting firm.

Approach
Murray Resources accepted the challenge, and our staffing specialists went to work, providing high-quality candidates who would thrive in the culture at this well-respected nonprofit corporation.

Result
True to form, Murray Resources met the goal of successfully placing outstanding candidates who quickly added value to the client’s organization. In short order, Murray Resources was placing over 75% of the client’s open positions.  Murray Resources has far exceeded the client’s expectations, having easily passed every client evaluation, and still maintains a strong business partnership.
 

Global Producer and Supplier of Pipe Systems

Client Background
This client is the U.S. division of a global producer and supplier of large-diameter pipe systems used for water supply, oil field injection systems, chemical process lines, and industrial effluents.

Challenge
Murray Resources was introduced to this client company in 2003. The client had traditionally experienced difficulty in finding exceptional candidates who met all of the requirements for their open positions. In addition to extensive fiberglass industry experience, candidates were required to be bilingual, which had proved challenging. Murray Resources was asked to find candidates for a diverse set of positions, including Application, Chemical, and Maintenance Engineers, Draftsmen, and Procurement Managers.

Approach
Murray Resources utilized its large database of potential candidates, finding employees who would meet the specific needs of the company, while still connecting to and fitting in with the client company’s background and culture.

Result
Murray Resources successfully placed candidates in a broad range of positions during the initial assignment. Today, Murray Resources continues to work with the company on their outsourced recruiting and staffing needs, including filling positions in Marketing, Production, Shipping, and Engineering.